Payment & Pricing Policy

Ausvona – Transparent Pricing

Last Updated: 17 October 2026

At Ausvona, we aim to provide clear pricing and straightforward payment information.

1. Currency

All prices displayed on our website are in Australian dollars (AUD), unless otherwise stated.

2. GST and Taxes

Displayed consumer prices include GST where applicable.

Any mandatory taxes, duties or unavoidable charges will be included in the total price as required by Australian law.

Delivery charges and any optional services will be clearly disclosed before payment.

3. Accepted Payment Methods

Available payment options are displayed during checkout.

Payment methods may vary depending on the transaction and payment provider.

4. Payment Processing

Payments may be processed through authorised third-party payment service providers.

We take reasonable steps to protect customer information and use payment processing arrangements appropriate to our business.

Customers should never send complete payment card details through ordinary email or WhatsApp messages.

5. Payment Confirmation

An order is subject to payment confirmation and any applicable eligibility checks.

If payment cannot be verified, we may contact the customer for clarification.

6. Pricing Errors

We aim to keep pricing information accurate.

If a genuine pricing error is identified before fulfilment, we will contact the customer to explain the issue and provide an appropriate choice, including a refund where required.

7. Refunds

Approved refunds will normally be processed through the original payment method where available.

Refund rights remain subject to Australian Consumer Law.

8. Contact

Email: [email protected]

WhatsApp: +852 9373 1755