Age Verification Policy

Ausvona – Responsible Access

Last Updated: 17 October 2026

Ausvona is committed to complying with applicable Australian laws regarding age-restricted products and services.

1. Minimum Age Requirements

Customers purchasing legally available age-restricted products must meet the applicable minimum age requirements.

For products legally restricted to adults aged 18 or over, customers must be at least 18 years old.

Where required by law, we may use appropriate verification procedures to confirm a customer's age or eligibility.

These may involve a verification service, identity checks or other lawful verification processes.

Customers must provide accurate and truthful information when completing any required verification process.

Attempting to bypass age restrictions or using another person's identity is prohibited.

We may decline or cancel an order if required verification cannot be completed or if the proposed supply would breach applicable law.

Any payment for goods that cannot lawfully be supplied will be handled in accordance with applicable refund obligations.

Personal information collected for age verification will be handled according to our Privacy Policy and applicable data protection requirements.

Customers should only provide identity documents through an approved, secure verification channel.

Age verification does not authorise the sale of products that cannot lawfully be supplied through our retail channel.

Product availability remains subject to Australian federal, state and territory laws.

Email: [email protected]

WhatsApp: +852 9373 1755